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Frequently Asked Questions
Here you’ll find answers to the most common questions from people using My Genealogy Hub.
This section is designed to help you quickly understand how the platform works and what you can expect.
If you still have questions, feel free to contact us using the form below or email us at info@mygenhub.com.
What services can I request on My Genealogy Hub?
You can request help with family tree research, archival searches, document translation, DNA match analysis, historical background research, and other genealogy-related tasks.
How do I find the right specialist for my project?
Browse the list of specialists, check their profiles, languages, regions they work with, and experience. You can contact any specialist directly through the platform.
How much does genealogy research cost?
Prices vary depending on the specialist, region, and complexity of the research. Each specialist sets their own rates. You can discuss the cost directly with the specialist.
Do I need to provide any documents before starting?
Only if you already have family information or previous research. The more details you provide, the easier and faster the specialist can work.
How long does it take to receive results?
The time depends on the type of research and the availability of archives in the region. Some tasks take a few days, others may require several months.
How can I be sure I can trust the specialists on My Genealogy Hub?
We review every specialist before approving their profile. Most experts on the platform have verifiable experience, regional knowledge, language skills, or previous genealogy work to support their qualifications. We continuously monitor profiles to ensure that only reliable and competent specialists remain listed.
If you prefer additional security, we also offer an optional middleman service for a small fee. In this case, My Genealogy Hub oversees the transaction to ensure the project is delivered as agreed.
How can I join as a genealogy specialist?
You can apply by filling in the specialist registration form, describing your experience, regions of expertise, languages, and qualifications. Listing your profile is free.